概述:自動攪拌車售前三件事
Three things before the sale of automatic mixer
1 根據客戶實際需求情況,提供科學設備選型服務;
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自動攪拌車售前三件事
Three things before the sale of automatic mixer
1. 根據客戶實際需求情況,提供科學設備選型服務;
1. Provide scientific equipment selection services according to the actual needs of customers;
2. 科學合理規劃場地,提供建站技術方案、圖紙;
2. Scientifically and reasonably plan the site and provide the technical scheme and drawings for the construction of the station;
3. 常用配件大禮包(襯板、葉片、電磁閥、線圈等)。
3. Gift bag of common accessories (lining plate, blade, solenoid valve, coil, etc.).
自動攪拌車售中三服務
Three service of automatic mixer
1. 全程參與——設備操作人員全程參與設備安裝;
1. Whole process participation - equipment operators participate in the whole process of equipment installation;
2. 全員培訓;
2. Full staff training;
① 參與人員:老板、使用者、站長和操作人員;
① Participants: boss, user, station master and operator;
② 培訓內容:整套站的工作原理、常見故障排除和設備的日常維修保養(編制《設備使用、維修、保養手冊》);
② Training contents: working principle, common troubleshooting and daily maintenance of equipment of the whole station (preparation of equipment use, maintenance and maintenance manual);
③ 考核方式:理論考試+實戰模擬;
③ Assessment method: theoretical examination + practical simulation;
3. 全員考核:老板、使用者、站長和操作人員。
3. Full staff assessment: boss, user, station master and operator.
自動攪拌車售后三聯動
After sales three linkage of automatic mixer
1. 10分鐘響應——接到客戶電話后,10分鐘內響應;
1. Respond within 10 minutes - respond within 10 minutes after receiving the customer's call;
2. 30分鐘內給處理方案;
2. Provide treatment plan within 30 minutes;
① 電話:對于一些小故障,電話指導;
① Telephone solution: for some minor faults, telephone guidance and solution;
② 視頻:對于一些簡單的故障通過觀看視頻自行或者視頻遠程指導;
② Video solution: for some simple faults, they can be solved by watching video or video remote guidance;
③ 現場:24小時到達客戶現場;
③ On site solution: arrive at the customer's site within 24 hours;
3. 設備周歲生日進行技術檢修回訪。
3. Return visit for technical maintenance on the first birthday of the equipment.